A clear conversation, order by order.

The sequence and requirements are confirmed for each order.

• Inquiry — share rice type or grade, quantity, destination and pack needs.
• Requirement review — discuss intended use, buyer specifications and destination requirements.
• Specification — align variety, processing, grade, tolerances and pack.
• Sample — decide whether evaluation samples are needed and agree the arrangement.
• Quote and shipment plan — discuss price, payment, which Incoterms® rule applies, whether FCL or LCL suits the order, and the origin port.
• Order confirmation — record the agreed specification, quantity, packing, terms and schedule.
• Preparation — plan processing and packing against the confirmed order.
• Inspection and records — agree inspection scope and required shipment documents.
• Loading and dispatch — confirm cargo readiness, loading details and booking arrangements.
• Shipment follow-up — share shipment records and updates as arranged.

Share your destination port, required timing and whether you need a full container (FCL) or shared-container arrangement (LCL). Discuss the origin port, booking and a suitable delivery basis—such as FOB, CFR, CIF or DAP—with the export team. The available arrangement is agreed with the quotation.

Discuss the product specification, certificate of origin, phytosanitary, fumigation and inspection documents relevant to the proposed shipment. Confirm the required scope and destination acceptance before the order is agreed.